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Terms of Use for Moviao.com
Last Updated: 08/07/2025
These Terms of Use ("Terms") govern your use of Moviao.com ("Moviao," "we," "our"). By accessing or using our professional networking and event management platform ("Platform"), you agree to comply with these Terms. Non-compliance may result in account suspension or legal action.

1. Acceptance of Terms
By using Moviao.com, you:
✅ Confirm you are 16+ or of legal age in your jurisdiction.
✅ Agree to these Terms, our Privacy Policy, and Cookie Policy.
✅ Acknowledge that we may modify these Terms, and continued use constitutes acceptance.

2. Services Overview
Moviao.com provides:
✔ Professional Networking (profiles, messaging, communities).
✔ Event Management Tools (creation, promotion, ticketing).
✔ Payment Processing (as an intermediary).
We are not responsible for event execution, cancellations, or attendee disputes.

3. Strict Refund Policy
For Attendees:
• Refunds are solely at the Organizer’s discretion.
• Moviao does not guarantee refunds unless required by law.
• Chargebacks without prior contact with the Organizer may result in account suspension.
For Organizers:
• You must disclose refund policies before ticket sales.
• If an event is canceled, you must issue refunds within 14 days.
• Moviao retains all service fees for processed transactions, even if refunds are issued.

4. GDPR & Data Protection Compliance
User Rights (Under GDPR):
• Right to Access: Request a copy of your stored data.
• Right to Rectification: Correct inaccurate data.
• Right to Erasure ("Right to Be Forgotten"): Request deletion of personal data.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a transferable format.
• Right to Object: Opt out of marketing or automated processing.
Our Obligations:
• Data Minimization: We collect only necessary data.
• Encryption: Personal data is secured via SSL/TLS.
• Breach Notification: We will notify affected users within 72 hours of a data breach.
• Third-Party Processors: Any subprocessors (e.g., payment gateways) are GDPR-compliant.
Data Sharing with Organizers:
• Attendees explicitly consent to share data (name, email, etc.) with Organizers upon ticket purchase.
• Organizers must comply with GDPR and cannot sell or misuse attendee data.

5. User Responsibilities
All Users Must:
• Provide accurate, current information.
• Not engage in fraud, spam, harassment, or illegal activities.
• Report suspicious activity to info@moviao.com.
Organizers Must:
• Ensure events comply with all local laws.
• Cover all liabilities (damages, injuries, cancellations).
• Process refunds within 14 days if an event is canceled.

6. Limitation of Liability
• Moviao is not liable for:
◦ Event cancellations, injuries, or damages.
◦ Technical failures, data loss, or service interruptions.
◦ Misconduct by users or third parties.

7. Termination & Suspension
We may immediately suspend or terminate accounts for:
❌ Violations of these Terms.
❌ Fraudulent chargebacks or refund abuse.
❌ GDPR non-compliance (e.g., unauthorized data sharing).

8. Dispute Resolution & Governing Law
• Governing Law: Estonia law.
• Disputes: Must first undergo mediation; unresolved disputes go to binding arbitration.
• Class Action Waiver: Users waive the right to class-action lawsuits.

9. Contact Information
For GDPR requests, refund disputes, or legal notices:
📧 Email: info@moviao.com (Subject: "Legal Request")
📍 Address: Tornimäe tn 5 10145 Harju maakond Tallinn
📞 Phone: +372 55620010